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What is this webinar about?
Why do treatment expectations play such a large role in recovery outcomes for mental health conditions? And what can we do to improve these expectations?
We think and talk about mental health conditions very differently to physical conditions. Because of these differences, both treaters and injured workers have developed expectations and practices regarding mental health conditions which contribute to poor outcomes. This can be improved by changing language, insisting on diagnostic rigour, insisting on appropriate care and patient education, and regular monitoring of the care given. The changes to implement this approach are relatively simple, and can be accomplished either directly, through legislation and regulation, or indirectly, through the payer.
To find out all the answers, join us for a webinar with workers' compensation scheme design expert, Robert Aurbach.
The webinar content will include:
- How we treat mental health conditions differently:
- impacts on client expectations and ihe expectations of those around them
- environmental messages that suggest that we should expect emotional harm
- blurred lines between serious and everyday conditions
- expectations influence outcomes
- Shortcomings in handling mental health concerns
- inadequate diagnosis
- inadequately trained professionals
- poor treatment and treatment monitoring
- What you can do
- help provide patient education
- minimise the perceived loss of control
- utilise information about what in the job harmed the worker
- getting more focused assistance where needed
The Speaker
Robert Aurbach is an experienced lawyer and workers' compensation system designer. He spent 15 years as the chief legal officer and policy developer for the New Mexico Workers' Compensation Administration. During that time he completely redesigned the state's regulatory framework after a major statutory reform, and then saw the changes through adoption and implementation.
During that role, and subsequently as an independent consultant, Robert assisted other governmental entities in reviewing and revising their workers' compensation systems. Clients included the Navajo Nation, US Virgin Islands, states of New Mexico, Delaware, Tennessee, California, and the Longshore and Harbor Workers' Compensation system.
For 10 years, Robert served as the editor of the International Association of Industrial Accident Boards and Commissions, a peer-reviewed international professional journal devoted to workers' compensation issues. Additional experiences include testimony before the US Congress on the OSHA ergonomics initiative and representation of the United States in NAFTA talks on cross-border workers' compensation matters.
Since moving to Australia, Robert has:
- organised a series of stakeholder engagement sessions in every Australian capital, gathering and analysing the input of a very diverse range of stakeholders the resulting national report has been published by Deakin University
- worked as a consultant for a variety of clients including an independent injury compensation consulting firm, where he was assigned to work with a large self-insured banking interest, rehabilitation businesses and associations, Comcare, the Department of Veteran's Affairs and NSW WorkCover
- He is an active speaker and writer who has presented at a number of American and international conferences and written more than 50 articles and book chapters for publication. He is current focusing on:
- Understanding factors that allow some people to recover from physical and psychological injury as expected, while others do not and helping design compensation systems that minimise such additional harm; and
- Gaining understanding of the neuroplastic basis for individual resilience and turning that knowledge into practical tools.